Our Refund Policy
CANCELLATION AND EXCHANGE POLICY - Minutes2style
Throughout the site, the terms "we", "us", and "our" refer to Minutes2style. And "their" and "you" refer to The Customer or User. Minutes2style offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By using our website, you agree to the terms outlined in this CANCELLATION AND EXCHANGE Policy.
Cancellation Within 24 Hours:
Customers can cancel their order within 24 hours of placing it. To initiate a cancellation, please contact our customer support team via email at minutes2style@gmail.com or phone with your order details.
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Cancellation After 24 Hours:
Orders cannot be canceled after 24 hours of being placed.
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Cancellation After Dispatch:
Once an order has been dispatched from our side, cancellation is not possible.
Return and Exchange
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1.) Defective or Wrong Items:
- We accept returns or exchanges only for defective or incorrect items delivered.
- To process a return or exchange, please notify us within 3 days of receiving the product by providing proof of the defect or error, such as images or videos.
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2.) Conditions for Return/Exchange:
- The product must be unused, in its original packaging along with the tag, and include all accessories or components.
- Returns or exchanges are not allowed for products damaged due to misuse or handling.
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3.) Process for Return/Exchange:
- Contact our customer support team to request a return or exchange.
- Upon approval, the product will either be picked up by our team or should be shipped back to the provided address.
Non-Returnable/Non-Exchangeable Items
Certain items may not be eligible for return or exchange due to their nature. These include:
Products damaged due to customer handling.
Items with missing components or packaging.
For more information, feel free to contact us.
